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Premium Customer Support & Hybrid BPO

Manova Human + AI Office
HATE & SPAM FILTERING & PREMIUM BPO

Protect Your Creators.
Monetize Every DM.

The 24/7 moderation and fan management solution for Managers and Agencies. We filter toxicity, manage crises, and convert fans into revenue. Sleep soundly, your reputation is under control.

Agent
Agent
Agent
Agent
4.9/5 ★★★★★Average CSAT Score

Our experts master your platforms

InstagramTikTokYouTubeLinkedInSnapchatTelegram

Why Top Managers Choose Us?

More Revenue

We turn forgotten DMs into cash.

Zero Stress

You will never see a hateful comment again.

Zero Scandal

We put out the spark before the fire.

Total Freedom

We manage 24/7. Go on vacation, we watch over.

Absolute Security

Your passwords stay with you.

The Low-Cost Trap

"Low-Cost" costs you a fortune.

Every agent mistake, every late reply, every frustrated customer erodes your margins. Traditional BPO is a "ticket factory" that kills your LTV.

SaaS AI Only

100% automated solutions

  • Requires your constant management (SOPs, Prompts)
  • Fails on complex cases (20% of volume)
  • No real empathy
Incomplete

Classic BPO

Traditional call centers

  • Slow to recruit and train
  • Inconsistent quality and high turnover
  • Costs explode with volume
Outdated
The Perfect Mix
+

Manova Connect

Managed Hybrid Infrastructure

  • AI for instant speed (80% of volume)
  • Elite humans for empathy and complexity
  • Zero management for you (Managed Service)
Start Audit

Manova "Zero Risk" Guarantee

We are so confident in the quality of our agents that we offer you a total satisfaction guarantee.

No long-term commitment
Free replacement within 48h
Monthly quality audit

The Secret Infrastructure of Top Creators

Don't let a bad buzz or a saturated inbox slow down your growth.

Anti-Toxicity Shield

Harassment, spam, leaks... Our AI blocks threats in real-time. Our human moderators handle complex cases with tact.

Hater Blocked

Fan Management & Closing

Turn your DMs into a growth lever. Our agents engage your super-fans and sell your exclusive content and premium services.

Crisis Management "War Room"

In case of drama, our emergency protocol activates. Immediate escalation, legally validated responses, image protection.

  • Anti-Drama Playbooks
  • 24/7 Reputation Monitoring
  • Secure Access (No Password Sharing)

Revenue Intelligence

Who are your VIPs? Which content converts best in DM? Our dashboard gives you the keys to scale your revenue.

Gestion de Fans VIP
Operational Excellence

VIP Fan Management

Your top creators deserve 24/7 attention. We reply to fans, animate the community, and detect collaboration opportunities.

  • Ultra-personalized responses
  • Community animation
  • Collab & sponsor detection
  • Instagram, TikTok, YouTube compatible
Modération de Contenu
Security & Potential

Reputation Protection

The ultimate shield for your talents. We clean comments, block trolls, and document threats for your legal protection.

  • Hate & Spam Filtering
  • Documentation for complaints
  • Immediate 'Bad Buzz' alert
  • Preventive cleaning
Monétisation DM (Chatters)
Accelerated Growth

DM Monetization (Chatters)

Your DMs are an untapped goldmine. Our experts engage, qualify, and convert your subscribers into loyal customers.

  • Sales-trained Chatters
  • Proven conversion scripts
  • Re-engagement of inactive fans
  • Fan LTV maximization

Calculate Your ROI

Discover how much you can save from the first month by switching to an optimized hybrid solution.

Simulate Your Gains
Estimate the hidden potential in your DMs.
2,000

Number of messages received (Instagram, TikTok, Telegram, etc.).

5 %

Percentage of fans who buy media or a subscription.

$ 30

Average value of a sale (Private media, VIP Subscription, Coaching).

Additional Revenue
Potential Monthly Revenue
$3,000
Potential Yearly Revenue
$36,000
Pure Growth
Without extra effort on your part.

Freedom Regained

By delegating these interactions, you free up about 100 hours per month. Dedicate this time to creating content or simply living.

Frequently Asked Questions

Everything you need to know before starting.

Is my data secure?

Absolutely. We use digital vaults (LastPass Enterprise) and our agents never have access to your passwords in plain text. Everything is logged and auditable.

How do you guarantee response quality?

Our agents go through an intensive 'Bootcamp' and are tested on your 'Tone of Voice' before touching a single message. A Team Leader validates 100% of sensitive responses.

Can I cancel at any time?

Yes. Our contracts are non-binding. We believe the quality of our service is the best reason to stay.

Do you manage languages other than French?

Yes, we have native teams in English, Spanish, and German to support your international growth.

How It Works?

A simple and secure process to delegate with confidence.

01

Audit & Onboarding

We analyze your volumes and define your 'Tone of Voice' and moderation rules together.

02

Secure Integration

Connection of your accounts via our encrypted tools. No password sharing in plain text.

03

War Room Activation

Your dedicated team (AI + Human) takes over 24/7. Filtering, responses, and escalation.

04

Reporting & Optimization

Weekly reports on volumes, sentiments, and revenue generated.