Menu

Premium Customer Support & Hybrid BPO

Premium Service

VIP Fan Management

Turn your followers into a loyal community. We pamper your Super-Fans for you.

Why choose our VIP Fan Management?

Creators lose thousands of euros by ignoring their most engaged fans. Our dedicated team identifies, replies, and engages your VIPs with an authentic tone that sounds like you. More than support, it's a privileged relationship.

  • Ultra-personalized responses (Tone of Voice 100% respected)
  • Identification and tagging of 'Super-Fans' (Whales)
  • Management of gifts, shoutouts, and special requests
  • 24/7 coverage to never miss a viral moment
  • Remontée des feedbacks produits/contenus à l'équipe créative

Our Approach

We are not just a service provider. We are your strategic partner.

Continuous Training

Our agents are constantly trained via Manova Academy.

AI Technology

Proprietary tools to increase productivity.

Key Features

Authentic Engagement

No more robotic answers. Our agents use slang, emojis, and your community's style.

VIP Segmentation

We create lists of high-potential fans for your future launches.

Hype Management

Animating comments during launches or lives to boost the algorithm.

Ready to take it to the next level?